Fair Debt Collection Practices Act
According to the Federal Trade Commission, the debt collection industry garners more complaints than any other industry, and they have increased enforcement efforts. In 2015, the FTC began coordinating federal, state and local initiatives and resolved numerous cases, winning judgments against those who ran afoul of the law. The Fair Debt Collection Practice Act outlines specific laws under which debt collectors must operate. In order to protect consumers, it prohibits abusive, unfair and deceptive practices during collection efforts.
Violations of the FDCPA
Common complaints about debt collectors include: